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Meet the Team

We thought it's about time we reveal the people leading the hardworking teams that keep our customers happy. Don't miss each member of the team's blog postings with their news, views and opinions, which you can comment on, all within the RoutoMessaging Blog.

Matthew Chung

Matthew Chung is the Managing Director of RoutoMessaging. He joined the company in 2007 after a career path steeped in telecoms, the internet and IT, consulting with firms such as Cable and Wireless, TeliaSonera and Abovenet. Matthew's role at RoutoMessaging is to ensure customers get the best value SMS services available within the industry - customer care and satisfaction is top of his agenda!

See what Matthew has to say about SMS in the RoutoMessaging Blog

Katarina Velickovic

Katarina has been responsible for routing management and service delivery at a RoutoMessaging since 2003. Her role is core to retaining and acquiring very satisfied customers! With a sharp set of eyes and analytical brain, she can spot the good, bad and ugly, essential ingredients to ensuring optimal messaging performance. Katarina does enjoy letting go from time to time with her vocal skills and her colleagues look forward to next auditioning on The X factor!

Find out more about Katarina's thoughts on mobile messaging in the RoutoMessaging Blog

Richard Fox

Richard is responsible for developing new business opportunities at RoutoMessaging. His degree in French and European Studies certainly becomes useful with customers who struggle with English! Richard’s role is to ensure that he intimately understands customer pains, fears and motivations underpinning their goals. When not interacting with customers, Richard can often be found playing bass guitar on stage with his band, The Tally, or supporting his favourite football team, Arsenal.

For Richard's thoughts about mobile messaging visit RoutoMessaging Blog

Darko Milojkovic

Darko is one of RoutoMessaging's brightest sparks for generating new ideas to deliver customer service excellence. His role is to primarily lead the customer Support function and with a background in systems development he is the glue between his Support team and the developers facilitating rapid customizations and fixes. Darko is a keen football fan supporting Barcelona and at back at home, Red Star Belgrade.

You can read Darko's thoughts on SMS and developments within industry in the RoutoMessaging Blog

Dragan Zubac

Contrary to any myths, this Dragan doesn't breath fire and is remains calm during those high pressure situations! In a nutshell, Dragan is responsible for keeping the lights on within RoutoMessaging's sophisticated Technology Platform, which our customers depend on critically to send and receive SMS globally. He leads a team of expert developers within the System team that are continuously seeking to innovate and improve. Any peculiarities about Dragan? Ask him about his fetish with public transport passes!

See what Dragan has to say about text messaging in the RoutoMessaging Blog

Chaitali Kotadia

Based in RoutoMessaging's London office, "Chai" as we call her, takes care of our finance function from book keeping, reconciliation to management reporting. Working with all the various teams in extracting analytical information, Chai's role is pivotal to enabling RoutoMessaging to maintain financial its strength and grow. Chai's choice of vibrantly attire in the office is reminiscent of her culture and homeland in Gujarat.

See Chaitali's opinions on text messaging in the RoutoMessaging Blog
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RoutoMessaging ® 2011.